TERMS AND CONDITIONS
**Core Facility SolutionsTerms & Conditions**
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AS WELL AS A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE OF DISPUTES.
The terms and conditions stated herein (collectively, this “Agreement”) constitute a legal agreement between you and Core Facility Solutions(hereafter referred to as “Core Facility Solutions,” “we,” “us,” or “our”), the operating entity (the “Company”). By accessing or using our services (collectively, the “Site”), you agree to comply with and be legally bound by these Terms of Service (“Terms”), whether or not you become a registered user, as well as any future amendments or additions to this Agreement as published from time to time at [insert Core Facility Solutionswebsite URL] or through the Service. Please review these Terms and our Privacy Policy carefully. If you do not agree to these Terms, you are not permitted to access information from or continue using the Site. Failure to comply with these Terms may result in civil or criminal penalties.
**Service Modifications and Pricing**
Core Facility Solutions reserves the right to refuse service or adjust pricing in cases of extreme conditions, such as mold, bodily fluids, smoke damage, or water damage.
**Reporting Concerns**
If you encounter any issues during the cleaning service—such as areas not cleaned, areas missed, or damages—please notify us within 48 hours via [insert Core Facility Solutions contact URL]. Prompt reporting enables us to address and resolve issues efficiently. Reports received after this 48-hour window may not be eligible for investigation, resolution, or refunds (partial or full) under Core Facility Solution’s responsibility.
**Updates to Terms**
Core Facility Solutions may modify these Terms or related policies at any time, with changes taking effect upon posting an updated version on the Site or Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after such updates signifies your consent to the changes. For questions or additional information, please contact us at [insert Core Facility Solutions contact URL].
**Role of Core Facility Solutions**
CORE FACILITY SOLUTIONSDOES NOT PROVIDE CLEANING SERVICES AND IS NOT A CLEANING SERVICE PROVIDER. THIRD-PARTY CLEANING SERVICE PROVIDERS OFFER CLEANING SERVICES, WHICH MAY BE SCHEDULED THROUGH OUR PLATFORM. CORE FACILITY SOLUTIONSPROVIDES INFORMATION AND A MEANS TO CONNECT WITH THESE THIRD PARTIES BUT DOES NOT PERFORM CLEANING SERVICES OR ASSUME RESPONSIBILITY OR LIABILITY FOR SERVICES PROVIDED BY THIRD PARTIES.
**Core Facility Solutionsas a Platform**
Our Service acts as a platform to connect individuals seeking cleaning services with third-party providers. While we vet cleaning providers through third-party background checks, Core Facility Solutionsdoes not guarantee the reliability, quality, or suitability of these providers. When engaging with providers, exercise caution and common sense to protect your safety and property, as you would with any unfamiliar party. By using the Service, you agree to release Core Facility Solutionsfrom liability for any issues arising from these transactions. CORE FACILITY SOLUTIONS, ITS AFFILIATES, AND LICENSORS ARE NOT RESPONSIBLE FOR THE CONDUCT OF USERS OR PROVIDERS, ONLINE OR OFFLINE, AND WILL NOT BE LIABLE FOR ANY CLAIMS, INJURIES, OR DAMAGES RELATED TO YOUR USE OF THE SERVICE. For assistance with damages, contact us at [insert Core Facility Solutionscontact URL], and we will strive to resolve issues where appropriate.
**Eligibility**
By using the Service or Site, you represent and warrant that you are legally entitled to enter this Agreement. If your jurisdiction restricts use of the Service due to age or other limitations, you must comply with those restrictions and refrain from using the Service if prohibited. The Service is not available to individuals under 18 or those unable to enter binding contracts. You confirm you are at least 18 years old, have the authority to enter this Agreement, and will use the Service solely for personal purposes. You may not transfer your account or authorize others to use it. You agree to comply with all applicable laws in your location while using the Service.
**Authorized Use**
Access the Site only through authorized means. Ensure you download the correct software for your device; Core Facility Solutionsis not liable for compatibility issues or incorrect downloads.
**User Responsibilities**
By using the Service, you agree to:
- Use it only for lawful purposes and not for storing or sending unlawful material or engaging in fraud.
- Avoid causing nuisance, annoyance, or inconvenience.
- Refrain from impairing network operations or harming the Service.
- Not copy or distribute Site content without written permission from Core Facility Solutions
- Use the Site solely for personal use, not for resale.
- Keep your account credentials confidential and secure.
- Provide proof of identity if reasonably requested.
- Use only authorized access points or data accounts.
**Referrals**
Core Facility Solutionsinvests significant effort in recruiting and managing our cleaning partners. You agree not to independently hire any cleaner introduced through Core Facility Solutionswithout paying a one-time referral fee of $3,000, due immediately upon hiring, whether for one-time or recurring services.
**License and Restrictions**
Core Facility Solutionsgrants you a non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes, subject to this Agreement. You may not:
- Sell, sublicense, or distribute the Service.
- Modify or reverse-engineer the Service.
- Create links, frames, or mirrors of the Service without permission.
- Use the Service to build competing products or copy its features.
- Launch automated programs (e.g., bots, spiders) that burden the Service.
- Send spam, unlawful material, or content that violates privacy or harms others.
- Interfere with or attempt unauthorized access to the Service.
**Payment Terms**
Fees for services are due immediately upon completion of your cleaning. Refunds are at the discretion of our Customer Service team and may be issued regardless of usage termination or service disruptions. Pricing is determined by Core Facility Solutions, and website pricing may not reflect current rates. Promotional offers may vary and do not affect your contract unless offered to you directly. Check our website for updates on pricing.
**Intellectual Property**
Core Facility Solutions(and its licensors) owns all rights to the Service, including intellectual property. Suggestions or feedback you provide are assigned to Core Facility SolutionsThis Agreement does not grant ownership rights to you. Core Facility Solutions’s name, logo, and product names are trademarks, and no license is granted to use them.
**Termination**
Core Facility Solutions may modify, suspend, or discontinue the Service, or terminate your account, for any reason, including violations of this Agreement, without liability. We will attempt to notify you prior to suspension or termination where feasible.
**Disclaimer of Warranties**
THE SERVICE IS PROVIDED “AS IS.” CORE FACILITY SOLUTIONSMAKES NO WARRANTIES REGARDING ITS RELIABILITY, QUALITY, OR AVAILABILITY, OR THAT IT WILL MEET YOUR EXPECTATIONS, BE ERROR-FREE, OR BE FREE OF VIRUSES. ALL IMPLIED WARRANTIES (E.G., MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE) ARE DISCLAIMED TO THE EXTENT PERMITTED BY LAW. YOU ASSUME ALL RISKS RELATED TO USE OF THE SERVICE AND THIRD-PARTY SERVICES.
**Limitation of Liability**
Core Facility Solutions’s liability is limited to amounts paid by you in the prior six months. We are not liable for indirect, punitive, or consequential damages, including loss of data or profits, even if advised of such possibilities.
**Governing Law and Arbitration**
This Agreement is governed by the laws of [insert applicable jurisdiction, e.g., “the state of California”]. Disputes shall be resolved through binding arbitration in [insert location, e.g., “San Francisco, California”], on an individual basis, waiving your right to court or class actions. Judgments may be entered in courts in [insert location]. If arbitration is unenforceable, litigation may occur in [insert location] courts, and you consent to their jurisdiction.
**General**
No partnership or agency relationship exists between you and Core Facility SolutionsInvalid provisions will be struck without affecting the rest of the Agreement. Non-enforcement of any provision is not a waiver. This Agreement is the full understanding between you and Core Facility Solutions.
**Privacy Policy**
We collect and use personal information only to fulfill stated purposes, retaining it only as needed. We protect your data with reasonable safeguards and make our privacy practices available to you. Contact us at [insert Core Facility Solutionscontact URL] for details.
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This version adapts the original terms to "Core Facility Solutions," simplifies some language, and leaves placeholders (e.g., URLs, jurisdiction) for you to customize based on your business specifics. Let me know if you need further adjustments!